Key Holder/Sales Lead Manhattan Beach
Hammitt Los Angeles is a rising star in the luxury accessories market. Specializing in high-quality handbags that combine fashion with function, Hammitt handbags and accessories are the fresh, versatile approach to everyday modern style. Designed in Hermosa Beach, California Hammitt’s are meant to be worn, felt, and loved for a lifetime. The company is thriving and accelerating beyond a localized label to a prominent fashion brand in the US. The Hammitt brand is well-positioned for continued growth in the years to come with over 800 boutiques and department store locations, three flagship stores in Southern CA, exponential growth online, and international expansion a reality, this is becoming a great American success story.
Our customers maintain loyalty to our brand as we promise an investment that will last a lifetime - guaranteed TLC and free repairs. Over the 14 years of our existence, Hammitt has experienced rapid growth and a strong brand identity. Join our dynamic team of overachievers, forward thinkers, and passionate innovators where your hard work is valued and celebrated. We tackle exciting challenges in a fast-paced environment, collaborating closely with our A+ leadership to push the boundaries of what's possible.
“FEEL IT. LOVE IT. HAMMITT.”
Job Summary
Hammitt is seeking an experienced and dedicated Key holder/ASM to support the store manager and team at our Manhattan Beach retail store. We are looking for a go-getter with proven experience surpassing sales goals in the ever-changing retail environment. The key objective of this position is to develop and maintain a store and workplace atmosphere that is inclusive and welcoming for all. At the same time, have store sales goals achieved while building and supporting an incredible store team. At Hammitt, we want everyone to feel warm and comfortable, like a guest at your home.
Your Role & Responsibilities
· Demonstrate exceptional team leadership by training/developing outstanding employees
· Support the store manager with day-to-day operations
· Host parties and events at the store with local influencers, charities, and store activations
· Work with the marketing calendar to promote special edition bags, drops, and any gift with purchases and communicate and pre-sell to customers.
· Make sure your team is knowledgeable of the marketing calendar in relation to product drops, collaborations, events, and more
· Develop and retain excellent product knowledge of our core year-round best-selling collection and our four seasonal collections
· Streamline processes and identify hiring and training needs
· Assist in maintaining and managing inventory to ensure products are in stock
· Increase store traffic and optimize profitability
· Provide and maintain outstanding visual merchandising displays that capture customer attention and drive sales
· Form lasting relationships with new customers and maintain current customer loyalty
· Work hand in hand with team leads to develop strategic and measurable goals that are met on a weekly/monthly/yearly basis
· Treat all customers like friends or family, welcoming them into your home. (Offer them a beverage, anything to make them feel comfortable before you ever speak about Hammitt).
Skills, Abilities, Requirements
· Minimum 2+ years retail experience as a key holder or Sales Manager
· Associate degree (preferred)
· Confident and clear communicator, both in writing and speaking
· Excellent listener who can accurately understand and respond to the needs of others
· Positive attitude, ability to move fast, multi-task, be bold, and thrive in a dynamic environment
· Innovative thinker with a flair for problem-solving and an abundance of creativity
· Familiarity with Shopify and NetSuite are a plus
Job Type: Full-time onsite
Benefits: 401(k) matching, (Health, Vision, and Dental Full-time employees), Employee Discount, Flexible Schedule
Schedule: 8-hour day shift
Ability to commute/relocate: Manhattan Beach CA : Reliably commute or planning to relocate before starting work (Required)
Compensation: Hourly starting at $23.00+ and a performance bonuses
